Tag: marketing

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Marketers, Don’t Let Your Videos Sell You Short

Recently I’ve noticed that some of my entrepreneur friends are moving into video elements as part of their marketing. Videos as part of a robust content marketing strategy can elevate a small business above competitors, especially when the person behind the brand can shine and bring personality to the forefront. But when visual marketing is bad, it can go really left. I’m talking shaky handling, no focus (both in lens and in purpose), poor audio quality and leaving viewers with a sense of “What did I just watch? And why?” I can’t possibly let this stand because my friends are nothing if not smart. So I’m offering a helping hand and some simple tips to ensure that the next video sent out via social media, email or embedded on a website is the game-changer that brings clients running.

1. If your videos are shot primarily on a mobile phone, please turn your phone.

Seriously. It’s that simple. Shooting horizontally rather than vertically opens up the frame and gets rid of those black stripes on each side. Need a snazzy song to help you remember? Chescaleigh has you covered! Seriously, she explains it very well, while singing. What more do you need?

2. Script your videos.

While I am sure everyone believes they are hilarious and always on-cue (inside their head), there is something about a being in front of a recording device that strikes even the most clever of us dumb. To combat any kind of stage fright or forgetfulness, make a script. This could be as simple as “First scene: in front of store, second scene: at the counter with customer, third scene: in back office.” Knowing ahead of time what you should be doing on screen means no hemming and hawing plus fewer minutes spent on the editing process.

3. Know what you want to achieve with your video.

Call to action, call to action, call to action. I can’t stress enough that you must have a call to action. This applies to all aspects of marketing: email marketing, landing pages, social messages, etc. And it can apply to your video marketing as well. YouTube allows users to include links to external content; Instagram gives you space to include a long-form description and drive people to your site. Videos are fun, sure, but they should also have a secondary action after viewership.

4. Where you can, invest in professional videography.

Depending upon on how much video you plan on doing, consider investing in a good videographer for special events and occasions. Let’s say you’re a wedding photographer. Get a short video detailing how you work with clients to set up the perfect day of shots, how you edit for narrative story and how you present to your clients. Consider having a satisfied customer couple do a short testimonial on-camera about how you captured their day perfectly and were so easy to work with. Now, not only are your photos your content and selling tool, your process and customers are too.

Quick and dirty tips: Buy a tripod (for those shaky hand videos); find a cheap editing tool for transitions and creativity; grab your photogenic clients and friends, and have fun!

Inspiration: Fit Men Cook, Hippie Heathen, Naptural85

Mashable has more tips for video production. If you work regularly with video, what tips would you give to those who are just starting out?

 

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How to See the Forests and the Trees

Recently, at a catch-up brunch with a friend from college who is also in the communications field, we discussed the need for a side hustle. We both leaned toward consulting, and as such were discussing client relations.

As we had both discovered, and many other solo practitioners well know, those in need of communication assistance don’t always see the big picture. Potential clients sometimes believe that a tactic like customer newsletters, press releases or social media posts can make up for the lack of a true foundation of a brand and vision. My friend told me “That’s not the entirety of what we do, and it’s hard to translate that sometimes.” To which I nodded in agreement, because I’ve been there and done that.

So here is my two cents on the matter, for those entrepreneurs who are seeking to make a big impression through integrated communication:

  • Know thyself – Can you explain you and your services in a nutshell? If that nutshell is more the size of a coconut rather than a peanut shell, start shaving down to the essentials. There is a lot of competition out there, and the quicker you can get to the “How I can help you” point, the better to keep and maintain the attention of your customers.
  • Know thy budget – Find a balance between costs, both monetary and non-monetary. Recognize what you save in dollars by trying to do it all yourself may actually come out as a time resource cost. Nothing in life is free; know when to outsource to the professionals.
  • Know thy value – This message is for clients and communication practitioners both. Pricing your goods, for entrepreneurs, means the difference between feast and famine. Allocate, budget and track your sales to know when you can bring in partners – and yes, PR and marketing people should be your right-hand (wo)man in your journey – to help you go even further. Practitioners, know and ask for the true value of your services. Sure, you may think that writing out the plan takes only X hours. But consider also the time it takes to get in the head of your client, research their field and truly deliver an informed plan.

I hope this helped someone who is being challenged with a client who is limiting their own vision in the pursuit of short-term sales. Remind them that you are in the business of creating a long-haul journey, a foundational story and a valuable brand. And to those who are working with a solo practitioner, know that though they may not get you in Newsweek in the first month of working together, they will get you to the right place in time.

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The Influence of Twitter – On The Up or Down?

Fail Whale
Via xioubin low (Flickr)

Depending upon who you ask, Twitter is on the upswing and influencing everything from politics to media or is never going to reach the level of Facebook and struggling to find relevancy in the social media. With Facebook making record profits and celebrating its 10-year anniversary (tell me you didn’t tear up at your “Look Back” video), social media experts are looking at how other networks stack up. And Twitter isn’t looking like much of a contender.

According to a Feb. 10, 2014 Wall Street Journal article, Twitter is struggling to add users, with Facebook users numbered at 1.2 billion (yes, with a b) monthly active users in the fourth quarter of 2013 compared to Twitter’s 241 million. Initially, I was one of the “Don’t want it, don’t need it” people who tried to shun Twitter. I didn’t understand why I needed to share all the time and why anyone would care what I had to say in 140 characters or less. As I began to see the ways in which communicators were using Twitter for immediacy, engagement and awareness, it became clear that there was a value in the network.

Since joining, I’ve co-hosted and participated in Twitter chats, watched social movements take off and made online and offline friendships. Twitter strategy as part of a brand’s integrated marketing can bring in new fans/followers who then become customers and eventually ambassadors. Twitter isn’t going away, that’s for sure, but the company must increase users because users means advertising which means money.

Perhaps Twitter’s snazzy redesigned user profiles will be the key?

What are your thoughts – is Twitter on the rise, decline or holding steady?